How to Troubleshoot Issues with Reading CD, CD-R, CD-RW, and DVD Discs?

This article describes how you can troubleshoot issues reading CD-ROM or DVD-ROM optical discs. This article also discusses how to troubleshoot common issues with CD-R and CD-RW devices. The steps in this article apply to compact disc (CD-R) drives, compact disc recordable (CD-R) drives, compact disc re-writable (CD-RW) drives, and digital video disc (DVD) drive

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